A Nigerian man is mourning the loss of his 9-year-old daughter after he could not transfer money through his Access Bank mobile app.
The tragic incident occurred due to the app malfunctioning, leaving the girl untreated in the hospital.
The devastated father who works offshore, shared his heart-wrenching story with PIDOMNIGERIA, a social media user.
He tearfully recounted how the app had been failing since May 5, 2023, rendering him unable to pay his daughter’s medical bills.
The little girl, in urgent need of medical attention, was left unattended as her father struggled to make the payment. Despite efforts to save her life, she succumbed to her illness.
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The grieving father’s testimony sheds light on the critical importance of reliable banking services, especially in emergencies.
He expressed frustration and sorrow over the recurring issues with Access Bank’s mobile app, calling the bank’s performance “unacceptable.”
